The National Bank of Ethiopia (NBE) has approved CBE’s request to pilot agent banking services, including fund transfer, payments, cash withdrawal, cash deposit, balance enquiry, statement enquiry/transaction reports, customer buying and other related services.
Upon the conclusion of the pilot period, CBE will get permission to provide agent banking services. 
The Commercial Bank of Ethiopia (CBE) is expected to revise the guideline, internal control framework and other related tasks in manner of the regulation of mobile and agent banking directive of NBE during the pilot period.
CBE was making the necessary preparations to start Agent Banking Service under a product name CBE Birr during the past few months.